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25th October 2020 

Emergency Support

If you are in urgent need there are organisations who are able to offer support 24 hours a day.

If you are having a medical emergency dial 999.

  • The Samaritans offers support by phone or email 24 hours a day 365 days a year Free call on 116 123


  • If you feel you cannot keep yourself safe, your local A & E department can offer 24 hour emergency assistance. The nearest A&E departments are:


  • Royal Berkshire Hospital, London Rd, Reading, RG1 5AN Tel: 0118 322 5111

    Frimley Park Hospital, Portsmouth Rd, Frimley, Camberley GU16 7UJ Tel: 01276 604604

    Wexham Park Hospital, Wexham St, Slough SL2 4HL Tel: 01753 633000

  • Berkshire Mental Health Crisis Team is a 24 hour service dealing who are able to offer help in an acute crisis. Tel: 0300 3650300


  • SANEline is a national, out of hours help line providing specialist support and guidance to anyone affected by mental illness including the client, family, friends and carers. Available
    18 00 – 23 00 0300 3047000.

  • Shout is a text line for anyone struggling to cope with a range of emotional and mental health problems. Text 85258 – free from most major mobile networks.


  • Support Groups

    In addition to counselling, support groups can often be helpful to many people.

  • Adoption UK gives advice and support to current or potential adoptive families.


  • SOBS provides support to those who have been bereaved by suicide. The local support group is held in Wokingham, other locations are available on the main website.

  • Friends In Need offers peer support in friendly, local groups, for people living with depression.

  • Sands offer information about coping with the loss of a baby or finding a support group with other bereaved parents.

  • Saying Goodbye offers support, remembrance services and information to those who have lost a baby at any stage of pregnancy, birth or infancy.

  • Grief Encounter offer support to children and young people who have been bereaved and offers advice to the adults supporting them.


  • Addiction Support

    In addition to counselling, many people find having a mentor or the support of other addicts very beneficial. this includes a few of the organisations available.

  • Alcoholics Anonymous provides support to those trying to stop drinking.


  • Al Anon provides support to family members who are affected by others drinking.


  • DrinkAware is an independent charity helping people make better choices about drinking and supporting the families worried about someone drinking.


  • FRANK is a helpline for those concerned about drug use.


  • Narcotics Anonymous is an organisation helping anyone affected by drug addiction.


  • Gamblers Anonymous offers support to people struggling with gambling addiction.

  • Domestic Abuse

    Remember abuse is not just about violence, it can include sexual abuse, emotional abuse, mental abuse, financial abuse , coercive control, gas lighting, intimidation and many more.

  • National Domestic Abuse Helpline offers support to anyone experiencing abuse.

  • It's Never OK is the Bracknell Forest guide to supporting victims of abuse and helping perpetrators of abuse to stop their destructive behaviour.

  • Respect Men's Advice Line offers support to men who are the victims of domestic abuse.

  • Women's Aid offers support to women who are the victims of domestic violence.

  • Galop provides support for hate crime, domestic abuse and sexual violence to the LGBT+ community via telephone, email, text and WhatsApp.


  • Specialist Agencies

  • Relate provides marriage guidance counselling.


  • Youthline provides counselling for young people from the age of 11.

  • YoungMinds provides support and advice to young people, and their parents, struggling with mental health concerns.

  • Kooth is an online forum supporting young people struggling with mental health issues.